In this section of the website, all frequently asked questions are answered. There is also a glossary section for any terms used throughout the website that you may not understand.
However, if you can't find the answer to what you're looking for, please feel free to contact us - we are always happy to help.
Customer Services
Frequently Asked Questions
Q2. How do I use your new search?
Q3. I have found a car I like on the Arnold Clark website - what do I do now?
Q4. What is ‘My Showroom'?
Q5. What if I don't understand some of the terms used on the website?
Q6. I see the word "Franchise" used on the site. What does this mean?
Q8. Can I arrange a test drive online?
Q9. How can I find my nearest branch?
Q10. Do I need an appointment to visit ?
Q11. When my car is getting serviced will I get a courtesy car?
Q12. What documents do I need to purchase a car?
Q13. Do you accept part exchange?
Q14. Can I get a good finance deal with Arnold Clark?
"Our simple philosophy is to offer genuine value for money and create high levels of customer satisfaction. We aim to keep you happy long after you leave the showroom and ensure you are happy with your car for years to come."
Q15. Do Arnold Clark vehicles come with a warranty?
Q16. Can I book my service and MOT online?
Q17. Can I insure my new car with Arnold Clark?
Q18. Where can I find out which branches have accident and repair facilities?
Q19. What aftercare products do you offer?
DISCLAIMER: Whilst every effort has been made to ensure the accuracy of information on this site, some errors may occur. It is important that you do not rely solely on this information but check with Arnold Clark Automobiles Ltd about any terms you feel will affect your decision to purchase a car. No liability is acceptable for loss or damage resulting from errors or omission on this web site.
